Trudy Jorgensen-Price, MLS
Salt Lake City UT
Hard working, quick learner that can work independently and be accountable for excellent customer service. Extremely good time management and problem solving skills.
Education
*Emporia State University
currently pursuing MLS, expected graduation December 2013
*University of Utah
BFA, acting emphasis, graduated 1991
*Highland High School, graduated 1986
Other Qualifications
*Member American Library Association (ALA)
*Member Utah Library Association (ULA)
*Certificate of Completion for MOOC from University of Syracuse iSchool- “Master class in New Librarianship” with Dr. R. David Lankes 2013
*Presented a poster-board at ULA Conference 2013
*Familiar with Polaris
*Can write XHTML language to create web documents
*Trained in medical terminology
*Organized, articulate & extremely dependable
*MS, Windows, PPT, XHTML, LibreOffice, Excel
*Jing, Easel-y, Weebly, Windows Movie Maker
Volunteer Experience
Millcreek Community Center Library 2012-Present
*Shelve AV materials
*Straighten shelves
*Help with book sale items and magazines
*Help librarians with projects as assigned
Salt Lake City Public Library June-October 2013
*Project cataloging and organizing over Main Branch 300 puppets and creating a puppet blog for branch access
*Reference desk 3rd floor
*Greeting desk, browsing library, 1st floor
School Reflections Contest Chairperson for Morningside Elementary 2009 & 2010
*Create kick off presentation to inspire participation
*Organize intake of over 200 entries each year
*Catalog, categorize and display entries for judging
*Recruit judges and facilitate judging event
*Create recognition programming for all participants as well as winners.
*Prepare all winning entries for further levels of competition.
*Outreach to parents and neighborhood businesses to
provide volunteer time and services
Work Experience
Regence BlueCross BlueShield of Utah
*Claims Analyst II –telecommuter 1999- Present
Processing member's claims from home.
Time management, work prioritization,
work independently, computer skills for remote connectivity, attention to detail, efficient
(25 hrs/wk)
*Correspondence Representative 1998-1999
Review and route written requests and
provide written responses to members and
providers. Excellent writing skills
(40 hrs/wk)
* Customer Service Representative 1996-1998
In-bound call resolution and claims tracking
Excellent customer service, problem resolution (40 hrs/wk)
Realms of Inquiry
* Drama Instructor 2005-2006 school year
Taught Junior High and High School drama classes (grades 6-12). Staged 3 performance productions with the students. For those productions created sets, costumes,
programs, pretty much everything that was
needed. (20-30 hrs/wk)
The Candy Company
1984-1996 Small company so jobs were fluid
(usually 40 hrs/wk)
*assistant office manager
Accounts payable and receivable, payroll,
records management, price structuring and
job applicant screening
*retail sales associate
Cash handling, order taking, problem
resolution, customer satisfaction, decoration
and display
*swing shift production
Work independently during peak season to
fill orders and create product
*shipping clerk
Package for shipping, prioritize order
fulfillment
*production crew manager
Organize and recruit an after school
production and packaging crew. Set
up production line, supervise, quality
control.
References
Suzanne Johnson
Senior Librarian—Millcreek Community Center Library
801-948-7888
Adriane Juarez
Director, Park City Library System
801-661-0457
Brooke Corbin
Admissions Coordinator, Western Governors University
Safi Safiullah
Program Manager, Main Branch, Salt Lake City Public Library
Deanna Romriell
Children's Manager, Salt Lake City Public Library
Lisa Curt
Reference and Collections Manager, Salt Lake City Public Library
Dustin Fife
Director, San Juan County Public Library