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Trudy Jorgensen-Price, MLS

Salt Lake City UT

 

Hard working, quick learner that can work independently and be accountable for excellent customer service. Extremely good time management and problem solving skills.

 

 

Education

*Emporia State University

            currently pursuing MLS, expected graduation December 2013

 

*University of Utah

          BFA, acting emphasis, graduated 1991

 

*Highland High School, graduated 1986

 

Other Qualifications

*Member American Library Association (ALA)

*Member Utah Library Association (ULA)

*Certificate of Completion for MOOC from University of Syracuse iSchool- “Master class in New Librarianship” with Dr. R. David Lankes 2013

*Presented a poster-board at ULA Conference 2013

*Familiar with Polaris

*Can write XHTML language to create web documents

*Trained in medical terminology

*Organized, articulate & extremely dependable

*MS, Windows, PPT, XHTML, LibreOffice, Excel

*Jing, Easel-y, Weebly, Windows Movie Maker

 

Volunteer Experience

 

Millcreek Community Center Library 2012-Present

*Shelve AV materials

*Straighten shelves

*Help with book sale items and magazines

*Help librarians with projects as assigned

 

Salt Lake City Public Library June-October 2013

*Project cataloging and organizing over Main Branch 300 puppets and creating a puppet blog for branch access

*Reference desk 3rd floor

*Greeting desk, browsing library, 1st floor

 

School Reflections Contest Chairperson for Morningside Elementary 2009 & 2010

*Create kick off presentation to inspire participation

*Organize intake of over 200 entries each year

*Catalog, categorize and display entries for judging

*Recruit judges and facilitate judging event

*Create recognition programming for all participants as well as winners.

*Prepare all winning entries for further levels of competition.

*Outreach to parents and neighborhood businesses to

provide volunteer time and services

 

 

 

Work Experience

 

Regence BlueCross BlueShield of Utah

 

*Claims Analyst II –telecommuter 1999- Present

Processing member's claims from home.

Time management, work prioritization,

work independently, computer skills for remote connectivity, attention to detail, efficient

(25 hrs/wk)

 

*Correspondence Representative 1998-1999

Review and route written requests and

provide written responses to members and

providers. Excellent writing skills

(40 hrs/wk)

 

* Customer Service Representative 1996-1998

In-bound call resolution and claims tracking

Excellent customer service, problem resolution (40 hrs/wk)

 

 

Realms of Inquiry

* Drama Instructor 2005-2006 school year

Taught Junior High and High School drama classes (grades 6-12). Staged 3 performance productions with the students. For those productions created sets, costumes,

programs, pretty much everything that was

needed. (20-30 hrs/wk)

 

 

The Candy Company

1984-1996 Small company so jobs were fluid

(usually 40 hrs/wk)

 

*assistant office manager

Accounts payable and receivable, payroll,

records management, price structuring and

job applicant screening

 

*retail sales associate

Cash handling, order taking, problem

resolution, customer satisfaction, decoration

and display

 

*swing shift production

Work independently during peak season to

fill orders and create product

 

*shipping clerk

Package for shipping, prioritize order

fulfillment

 

*production crew manager

Organize and recruit an after school

production and packaging crew. Set

up production line, supervise, quality

control.

 

 

References

 

Suzanne Johnson

Senior Librarian—Millcreek Community Center Library

801-948-7888

SLJohnson@slcolibrary.org

 

Adriane Juarez

Director, Park City Library System

801-661-0457

ajuarez@emporia.edu

 

 

Brooke Corbin

Admissions Coordinator, Western Governors University

brook.corbin@yahoo.com

 

Safi Safiullah

Program Manager, Main Branch, Salt Lake City Public Library

ssafiullah@slcpl.org

 

Deanna Romriell

Children's Manager, Salt Lake City Public Library

dromriell@slcpl.org

 

Lisa Curt

Reference and Collections Manager, Salt Lake City Public Library

lcurt@slcpl.org

 

Dustin Fife

Director, San Juan County Public Library

d.t.fife@gmail.com

 

 

 

 

DRAFT: This module has unpublished changes.