DRAFT: This module has unpublished changes.

Megan Dugan

1313 NW 146th St ● Vancouver, WA  98685 ● 360 606-7981

megan_dugan@hotmail.com

 

 

EDUCATION

Master of Library Science

GPA 3.97

Emporia State University, Emporia, KS, 2015

School of Library and Information Management

 

Bachelor of Arts, Social Science

Washington State University; Pullman, WA, 1998

Major: Political Science, Minor: Sociology, Criminal Justice

Cum Laude; President’s Honor Roll

 

SUMMARY OF QUALIFICATIONS

  • Capable in all aspects of managing library services in public and academic libraries.
  •  Focused ability to successfully hire, train, supervise, evaluate and motivate employees.
  • Experienced in workflow analysis, continuous process improvement, and budget management.
  • Skilled communicator and confident public speaker.

 

LIBRARY EXPERIENCE

 

Library Director, Mt. Hood Community College

● July 2013 – Present

Provide overall leadership and direction to the library operations on all campuses of Mt. Hood Community College in support of the mission, goals, and strategic direction of the College.  Assume responsibility through collaborative decision making with two faculty librarians, nine classified employees, ten part-time employees, and twenty federal work study students working in public services, reference, student help desk, library instruction, resource sharing, acquisitions, and technical services. Work closely with the MHCC Board of Education, administration, faculty and staff to develop library policies and direct access to library services for a diverse community of users. Manage library budget of approximately 1.6 million dollars. Serve on college-wide joint leadership councils and assist in academic planning for the MHCC district through a model of participatory governance.

 

Patron Services Manager, District Services, Fort Vancouver Regional Library

● August 2007-July 2013

Responsible for developing and documenting district circulation procedures and training processes. Assisted in planning staff work areas and public service departments of new library building projects and remodeling of existing locations. Led public service aspects of implementing self-service holds pickup and self-checkout, RFID, automated materials handling and online bill payment. Worked directly with the public; solving circulation, billing, and collection agency issues and facilitating access to library services. Collected and analyzed library circulation and use statistics. Recruited, interviewed, trained, and directly supervised more than 60 on-call library assistants for both public and technical services.

 

Circulation Supervisor, Three Creeks Community Library, FVRL ● July 2004-July 2007

Directly supervised nine classified employees. Wrote branch procedures and trained staff. Assisted with documentation of district circulation procedures. Certified trainer of Respect, Service and Safety in the Workplace. Worked directly with the public; solved complex circulation issues.

 

Circulation Supervisor Floater, District Services, FVRL ● February 2003-July 2004

Supervised and trained library assistants in all Clark County branches. Resolved patron issues regarding library service. Prepared daily schedules. Tracked circulation statistics.

 

Page, Library Assistant I-IV, FVRL ● September 1991-February 2003

Held increasingly responsible positions in various branches and departments of FVRL; performing general circulation, reference and children’s services. Planned and presented programs for patrons of all ages.

 

PROFESSIONAL ACCOMPLISHMENTS

  • Statistical compiler - MIXmaster for Metropolitan Interlibrary Exchange (2009-2013)
  • Graduate (2008) Pacific Northwest Leadership Institute, Schweitzer Mountain, Idaho
  • Certified yoga instructor (2005) with over 500 hours of continued education
  • Presenter, Yoga in the Workplace, at WALE Conference (2008, 2010)
  • Presenter, Boards, Foundations and Friends of the Library panel discussion, WALE Conference (2009)
  • Presenter, RFID and Automated Materials Handling, WALE Conference (2010)
  • Certified trainer, Crisis Prevention Institute, Respect, Service and Safety in the Workplace curriculum (2007-2009)
  • Speaker Chair, Washington Association of Library Employees Conference (2006)

MEMBERSHIPS

American Association for Women in Community Colleges

American Library Association

Orbis Cascade Alliance – Director’s Council

Oregon Community College Library Association –Director’s Council

Oregon Library Association - Leadership Committee

DRAFT: This module has unpublished changes.